escorting guest to the room script

Then politely seek his permission to make him familiarize with the facilities of the room. After they get their room key, they fear having to share an elevator alone with a drunken man returning to their room from the hotel bar. Most hotels ask for my ID Well, in Europe it's definitely seen as optional and luckily I never experienced anyone trying to escort me to my room here (those few times I had that experience in Asia were a major PITA). Word to the wise: Roadside motel escorts will get very angry if not tipped appropriately. Often I find the staff almost grabbing it out of my hand. 'height' : 600, Lovely young employee insisted on escorting me to the room and then there was a palpable pause before she left. Introduction. Mr Scott, this is the coffee shop, opens from 06.00 AM (six AM) until 12.00 midnight. In 20 years I dont remember any awkwardness. This is different, and a sign of respect. I do not know my way around a new hotel, and don't want to be peeking around every corner. And this goes also with airlines (another topic though) - someone escort you to your seat in business or first, in most of cases. "It's My Pleasure" / "I Am Happy To" Having a service-oriented work disposition is very important for us working in the hospitality industry. The one time I was not taken to my room, felt extremely weird. That's not expected nor appropriate. I think you're placing this FOR AMERICANS IN AMERICA, whereas where you cross cultures and norms, the 'guided tour' is helpful. 2. Nonetheless, in a certain percentage of hotels, an explanation of how things work might be useful. JW Marriott Venice, some Kempinskis, most Belmond resorts. Headwaiter/waiter must ensure that menus are in excellent condition (depending on location), stands on the right hand side of the guest, with the menu opened on the first page and holding it by the top, should present to the ladies first while maintaining eye contact by saying: "Please allow me to present you our (name of theme menu/menu of the day) Mr./s (name of guest)". The following steps can assist in the management of an intoxicated person. Most hotels ask for my ID so they know I'm a big boy capable of finding my room with that information. Besides, they would reject any tip from you, which you won't experience in US. What are the other points to check while directing the guest to the room? May I suggest a table for you MamSir. Many people still have no idea how to give a welcome address for a chief guest. However when I used to travel to Mumbai every 2 weeks, the hotel staff would meet at the door, take me through the bell desk lift and straight to my room. 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Having the host(ess) open the door helped avoid what would have been a personally awkward/embarrassing situation for us if we had entered the room by ourselves. I don't believe service should be forced on anyone. Luckily I had a few South African Rand so had small enough that I could tip.. This is Air-con Control Panel. I find this thread interesting; we have a small boutique hotel with several buildings in a small town in Alaska. Look! Going back this new years on QR, and instead of arriving at 0430, we now arrive at 0400. But I can assure you that it is not standard to be taken to your room in the vast majority of the hotels of the world, not just North America. I usually leave my luggage at the front door with the porters when I arrive, so has no relevance to the check in itself. (at least 10%) In today's tutorial, we will go over how to greet and escort guests in your restaurant, bar, cafe, or lounge, if you are working as a host or a hostess. We take notes, discreetly, to ensure you feel at home. After check out B. One luggage person - bags to golf cart. They would get me to sign may check in form and leave. But in a normal city hotel with check-in at the desk, I don't really see an advantage of having someone take me to the room. is automated. The problem is that in some cases hotel staff seem to almost bulldoze their way into this situation: Hotel employee: "I'll go ahead and escort you to your room now.". Yet another reason I like travel in China, where there is not a culture of tipping and indeed in some contexts it is seen as quite insulting. Im Very Impressed, thank you for your wonderful tips!! P.S. Is your room temperature comfortable to you now? Everyone has a different travel style, so I wonder how varied OMAAT readers opinions are on this. Other rooms you really did need a tour - how to work shutters/blinds, sound systems, steam room or other unique installations. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); That last line of the script 'I insist' is plain rude. Once the lift arrives at the floor, gesture the Guest out first and then direct the Guest towards their room as above. This is written as if you have never traveled outside of the US. Opening Ceremony Welcome Speech for Guest. Enjoy your stay here at Konips Hotel. I'll generally agree I have no desire to be escorted. It significantly reduces the likelihood a guest will reject a room as well, as you're colouring their first impression and taking care of things like the lights, so they see it in its best light. Were also making the assumption that a front office associate is better paid and doesnt rely on tips like a bellperson would. So it really felt like a genuine service instead of a play for a tip. And this is the remote control for your Air ***Reception staff check the room availability on the room rack***. They escorted us to the Presidential Suite and were so proud of their hotel that we couldn't tell them we were ok. That leaves out all the other reasons why such as brands requiring to do so as part of guest service standards, because you're lazy and might have buggies if its a resort etc. And this is the, Here is your safety deposit box. Late guests should use side aisles to slip quickly and quietly into rear seats without disturbing other guests. When I have been escorted, I dislike it. A male associate escorting a woman might also be creepy. Was great to get a golf cart ride down the hill, know exactly where to go and get help with luggage. Walk a short step ahead of the Guest maintaining a distance of 2 feet from him/her. Bellpersonaddress the guest and welcome him to the hotel. I just holiday alone.". Also, for the more boutique-y properties with a "story", usually that story will be told amongst all the usual info about services available etc pp. Then politely seek his permission to make him familiarize with the facilities of the room. Exactly. Receptionist : "Thank you for your waiting Madam, you're very lucky. 'format' : 'iframe', Example Of Welcoming The Guest Script. Or if the service is exceptional I will do it, even with a note, at the end of the stay. One of the most useful features is our broadband data port, which provides you with complimentary high-speed Internet access. Its very wonderful tips for me as a student who studied in hospitality school. He is the CEO of insert the name of the organization or company here one. You should give your business card or tell him the way to contact you if needed. He is none other than MrMiss insert the name of the chief guest here. Escort was needed. Read all the comments and still no answer. Bring the bread basket serving fork serving spoon. Tip if they're bringing your bags, don't tip otherwise. As a general rule no - I cannot stand it. The host must be polite, asking about the diner's needs and showing genuine concern. Guests may listen to the TV or radio in the bathroom by switching on the Radio switch above the tissue box located on the wall. Of course the tip is expected but I agree with your comment about being escorted to my room on big resorts or in special occasions. Converse with them as you walk Allow me Mr. The very nice woman asked did I need to a ride to the AC. document.write('